Privacy Policy

Last updated: October 2026

At Riaveda ("we," "us," or "our"), operating https://www.riaveda.com, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect information that you voluntarily provide to us when you place an order, contact us, or interact with our website. This includes:

• Personal Identification Information: Name, shipping address, billing address, email address, and phone number.
• Order Information: Details about the products you purchase. We currently use Cash on Delivery (COD) and do not collect credit card or bank details on our website.
• Communication Data: Information you provide when contacting customer support via WhatsApp, email, or phone.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Processing and fulfilling your orders.
• Communicating with you regarding your order status, shipping updates, or customer service inquiries.
• Improving our website, products, and services.
• Sending promotional messages or updates (only if you have opted in to receive them).
• Preventing fraudulent activities and ensuring the security of our platform.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share essential details (name, address, phone number) with our shipping and delivery partners to fulfill your COD orders.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your browsing experience. Cookies are small data files stored on your device. We use them to remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: